By accepting this contract, the consumer and/or user accepts that they are legally competent to enter into a contract, that He/She have read, understood, and accepted without reservations, each and every point of these general terms and conditions, and that they assume all established obligations.
These terms and conditions will be valid for an indefinite period and will be applicable to all reservations and purchases made through https://hammampalacionazari.com/
Hammam Palacio Nazari reserves the right to unilaterally modify these Terms and Conditions, without affecting any goods or promotions purchased prior to the User's modification.
The User agrees to carefully read the Terms and Conditions each time they purchase a product, as they may have been modified since the last time they accessed them.
The purpose of this contract is to regulate the contractual relationship between Hammam Palacio Nazari and the consumer/user at the time the latter accepts the purchase during the online contracting process through the mechanisms described below.
The contractual relationship involves the delivery of one or more specific products, in exchange for a price determined and publicly displayed on the website.
This website operates and sells in Spain. Use of this website, as well as any purchase made on it, is considered to have taken place in Spain and is therefore subject to current Spanish laws and regulations. Hammam Palacio Nazari does not accept or deliver orders outside of the aforementioned territory.
Hammam Palacio Nazari reserves the right to ask anyone who misuses the facilities or violates the rules of good behaviour to leave the Hammam immediately without a refund.
The booking procedure and pre-contractual information are in Spanish and will be used to complete the booking.
Please maintain silence and decorum within the facilities, as well as respect the space and privacy of other users. Respect the duration of the contracted circuit, including massage time.
Please wear swimwear (one-piece swimsuit or bikini) inside the facilities. Wear non-slip socks at all times, and keep long hair tied back.3
The minimum age for admission is 12 years old.
The Hammam is a place of peace and tranquility, so running, jumping in the pools, and any recreational activities within the facilities are prohibited.
Our circuits are accompanied by tea and water, so bringing in or consuming food or drinks from outside is prohibited. It is prohibited to use the facilities under the influence of alcohol or while intoxicated.
Always inform the staff of your pregnancy. This is not recommended until the third month of pregnancy, nor after the eighth, nor in high-risk pregnancies. We always recommend consulting your doctor.
Hammam Palacio Nazari is not responsible for any problems caused by the use of the Hammam facilities by people with cardiovascular problems, hypertension, pacemakers, or any illnesses that are contraindicated for use of our facilities.
The company is not responsible for items left in the locker room lockers or within the facilities. It is recommended that you remove all jewelry and metals to avoid burns and/or damage.
Follow the instructions of the hosts or any member of the hammam staff regarding instructions for the massage or leaving the facilities at the end of your service.
To maintain the privacy of our guests, it is not possible to access the facilities with watches, cell phones, or cameras.
Hammam Palacio Nazari reserves the right to take the necessary measures if there is evidence of fraudulent transactions or illegal activities within the establishment, reporting any conduct that may be subject to investigation to the competent authorities.
The prices indicated for each service include Value Added Tax (VAT) and will always be expressed in euros (€).
For online reservations, we use the virtual POS. When you make your reservation, the charge will be immediately charged to your card account. This procedure does not save the card number.
For communication purposes, Hammam Palacio Nazari provides the following means of contact:
Postal address: Calle San Miguel Alta, 41, CP 18002 Granada, Spain
Communications made between the consumer/user and Hammam Palacio Nazari through these means will be considered effective and valid for all purposes.
Cancellations or date changes must be notified by email at least 48 hours in advance. Free cancellation up to 48 hours before the service. We will refund the full amount paid. No refunds will be issued for tours that begin less than 48 hours before the service. No refunds or date changes are accepted once the service has taken place.
Groups of more than 8 people must make any modifications or cancellations at least 5 days in advance.
Neither contracting parties will have any responsability for any type of fault due to force majeure or non-compliance with these conditions due to unforeseen or unforeseen circumstances beyond its control, such as acts of God, war, terrorism, embargoes, actions of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials. The termination of the contract will be postponed until the end of the force majeure situation.
The costumer/user accept the RIGHT OF WITHDRAWAL. Article 103 of the TRLDCU, establishes exceptions right of withdrawal of the consumer. The service provision, once the service has already begun, when the performance has been fully executed, with the prior express consent of the consumer and the user and with the sole recognition on behalf of the consumer, that he/she is aware that, once the contract has been fully executed by the entrepreneur, they will have lost their right of withdrawal.
The parties submit, at their own will, to the courts and tribunals of the center's domicile for the resolution of disputes and renouncing any other jurisdiction.